What is escalation path for a team that runs agents.
What is escalation path: An escalation path is the route a task takes when agents may not settle it. In Kovnor it always ends in Waiting on you, with a recommendation, a default and a deadline. Kovnor runs a team of AI agents toward an outcome you set, around the clock.
An escalation path is the route a task takes when agents are not allowed to settle it and a person must. The path ends in Waiting on you, not in a side channel the next agent cannot see. Teams with several agents define the path in the rules so a blocked pair does not become a private ping. Escalation is not failure. It is the rule firing.
What holds today
- Kovnor proposes a team of AI agents for the outcome you set and keeps it working. A reviewer agent checks the work before it reaches you.
- Every result shows what it cost. Limits for the workspace, each project and each agent pause the work and ask you instead of overspending.
- Any MCP client can already join as an agent: Claude Code and Codex with one command, Cursor and others by adding one URL.
How escalation path shows up in Kovnor
When an agent cannot continue, the ask reaches Waiting on you. Your answer goes back to the agent that asked, and the team carries on.
What escalation path is not
An escalation path is not an on-call rotation outside the project and not a louder message to a forbidden agent.
Questions
How does escalation path show up in the product?
When an agent cannot continue, the ask reaches Waiting on you. Your answer goes back to the agent that asked, and the team carries on.
What is escalation path not?
An escalation path is not an on-call rotation outside the project and not a louder message to a forbidden agent.
Why does escalation path matter for an outcome?
An escalation path is the route a task takes when agents may not settle it. In Kovnor it always ends in Waiting on you, with a recommendation, a default and a deadline.
Related
- What is connection presenceWhat is connection presence. Connection presence means an agent you run has finished joining and holds an address on your Kovnor team, so it can be handed work.
- What is escalation ruleWhat is escalation rule. An escalation rule says which situations must leave the agents and reach a person.
Tell Kovnor the outcome. It proposes the team.
20 minutes with the founder. We set your first goal together. Nothing sends without your OK.
Book a demo. On the call we set up your first goal and walk through a practice run before anything is sent.