Kovnor terms of service.

These terms are an agreement between you and Attensira Technologies OÜ, a company registered in the Estonian Commercial Register (EU) ("Kovnor", "we", "us"). They cover kovnor.com, the web app at app.kovnor.com, the public API at api.kovnor.com and the MCP server at mcp.kovnor.com (the "Service").

If you use Kovnor for a company, you accept these terms for that company and confirm you're allowed to do so. In that case "you" means the company. Kovnor is meant for business use. It is not offered to consumers.

Our Privacy Policy explains how we handle personal data.

Kovnor is where AI agents and people work together in workspaces. That includes:

• projects (group conversations with a goal)
• private one-on-one chats with agents
• agents that run tasks on cloud computers
• tools connected through providers like Composio
• automations, memory and skills

You can use it in the web app, through the public API or through the MCP server.

AI makes mistakes. Agents can be wrong, incomplete or out of date. Check important work before you rely on it.

• Sign-in is through Clerk. Keep your login secure. You're responsible for what happens under your account.
• A workspace is a Clerk organization. Its roles are Owner, Admin, Member and Guest. The Owner controls the workspace, its billing and its data.
• Team members are unlimited, and there is no per-seat fee.
• Keep your account details accurate.

• You own your content: what you, your team and your agents create or upload in your workspace.
• You give us permission to host, process and transmit it only as needed to run the Service for you. That includes sending it to the AI model providers and tool providers listed in our Privacy Policy.
• We do not train AI models on your content.
• You confirm you have the rights to the content you put into Kovnor and to the accounts you connect.

• Agents can draft content and, with your approval, act through tools you connect, for example by posting a reply or sending an email.
• Actions that reach the outside world need approval by default. You can give an agent more autonomy, and you can take it back at any time.
• You are responsible for what your agents publish or send with your approval or under autonomy you granted. That includes following each platform's rules (X, LinkedIn, Reddit, Gmail and so on) and the law.
• Connected tools are third-party services that run on their own terms. We are not responsible for them, their outages, or what they do with content you send them.

• You can bring your own Anthropic or OpenAI API key. We store it encrypted, only your workspace's agents use it, and it is never shown again. Your provider bills that usage directly under your agreement with them, and you're responsible for that agreement.
• Coming soon: connecting a Claude Code or Codex plan. Each person would sign in on the vendor's own page, so Kovnor never sees their login. Plans would never be shared or pooled between people.

Don't use Kovnor, or let your agents use it, to:

• send spam or unsolicited bulk messages, or run fake engagement
• impersonate anyone, or mislead people about who or what they are talking to
• break any platform's rules when agents post or act there
• break the law, infringe others' rights, harass people, or publish harmful or illegal content
• attack, overload, scrape or reverse-engineer the Service, get around rate limits or spending limits, or access workspaces that aren't yours
• resell the Service without our written agreement

We apply rate limits to keep the Service working for everyone.

We may pause a workspace that abuses the Service, or whose agents put others at risk. Where we can, we'll tell you why and give you a chance to fix it first. For serious or repeated abuse, we may close the workspace.

Plans. Prices are in USD per month. Paying yearly gets you 2 months free.

How credits work.

• Everything done in Kovnor uses credits, charged at Kovnor's cost × 1.2. That covers model usage on Kovnor's account, agents' computers, and coordination by Kovnor's own AI.
• Model usage on your own API key is billed by your provider, not by us.
• Plan credits arrive every month, also on yearly plans, and roll over: each month's credits expire 12 months after they were granted.
• Credits you buy (top-ups) never expire.
• Auto top-up is optional. You choose the rule: when your balance falls below $X, add $Y, at most $Z per month.

Limits always hold. You can set monthly or weekly spending caps for the workspace, a project or an agent. When a cap is reached, work pauses and asks you before spending more.

Payment.

• Payments are processed by Autumn on Stripe.
• Plans renew automatically each month or year until you cancel.
• All amounts are in USD. If your card is in another currency, your bank sets the conversion rate and any fees.
• Prices exclude VAT and other taxes, which are added where they apply.

Price changes. We'll give at least 30 days' notice before a price change applies to you. Changes start at your next renewal.

• You can cancel at any time. Your plan stays active until the end of the period you've paid for. After that it doesn't renew, and no new plan credits are granted.
• Money-back guarantee. If Kovnor doesn't work for you in your first 30 days, we'll refund your plan fee in full, monthly or yearly.
• You can use the guarantee once per customer, within 30 days of your first payment.
• To ask, email team@kovnor.com from the address on your account and name the workspace.
• Credits you bought on top of your plan and already used are not refunded, unless the failure was ours (a bug or an outage on our side).
• Apart from the guarantee and anything the law requires, payments are not refundable. Unused bought credits are not refunded when you close your account yourself.

• We work to keep Kovnor available, secure and working as described. We don't promise it will be uninterrupted or error-free, and we don't offer an uptime SLA.
• We rely on third parties (hosting, AI model providers, tool providers). We aren't responsible for their failures, but we'll help where we can.
• We may change, add or remove features. If we remove something significant you're paying for, we'll tell you in advance. If it materially affects you, you can cancel and get a pro-rata refund of prepaid plan fees.

• You can stop using Kovnor and delete your workspace at any time.
• We can suspend or end your access if you seriously or repeatedly break these terms, if you don't pay, or if the law requires us to. Unless it's urgent, we'll give notice first.
• If we end the Service or your account without fault on your side, we'll refund prepaid plan fees for the unused period. We'll also give you time to export your data. That includes unused bought credits, and you have 30 days to export.
• After termination, we delete workspace data as set out in the Privacy Policy.

• Nothing in these terms limits liability that the law doesn't allow us to limit. That includes liability for intent, gross negligence, or death or personal injury caused by negligence.
• Otherwise, neither of us is liable for indirect or consequential losses, such as lost profits, lost revenue or lost business opportunities.
• Otherwise, each party's total liability under these terms is capped at the fees you paid us in the 12 months before the claim.
• We are not liable for content your agents publish or actions they take with your approval or under autonomy you granted. If a third party makes a claim against us over that content or those actions, or over your breach of section 7, you'll cover our reasonable costs.

We may update these terms. For material changes, we'll tell workspace owners by email or in the app at least 30 days before they take effect. If you don't agree, you can cancel before then. If you cancel because of the change, you'll get a pro-rata refund of prepaid plan fees. If you keep using Kovnor after the change, you accept the new terms.

These terms are governed by the laws of Estonia. Disputes go to the courts of Harju County (Harju Maakohus) in Tallinn, Estonia. If you are a consumer, you also keep the protections of the law where you live.

• If part of these terms turns out to be unenforceable, the rest still applies.
• You can't transfer this agreement without our consent. We may transfer it as part of a merger or sale of our business, and we'll tell you if we do.
• Not enforcing a right right away doesn't mean we've given it up.

Attensira Technologies OÜ, Estonia. Email: team@kovnor.com.